Submit ›
1.7 Based on 85 reviews
Compare to others
Respond to your
  • Customers like
    • Color 6
    • I have only delt with the store i purchased from 6
    • Look of the sofa 6
  • Customers don't like
    • Poor quality of material 11
    • Quality and wearability 9
    • Junk manufacturing of this product or others 7

I special ordered a sofa and love seat in Jan 2016 received it the end of February, it has power foot rest nnd head rest the leather is pulling away from the stitching on both ends of the sofa it looks like it is 2 or 3 years old already there are only two of us in the house! I have called the store that I purchased and they are working with the sales rep but this is what he said, they will give you a percentage of what you paid for the sofa nut... Read more

Was this review helpful? 0 0

JUNK!!!! Do not buy from this company they do not stand behind the consumer nor care about them or the money they spend with their company! Bought my furniture on 3/31/2012. The now finding out fake leather coating on the upholstery is now pealing off. Called the furniture store. They told me Southern Motion has a manufacturer defect on that material and added a 4 year extended warranty on it. Of course I was not notified. Now I'm 4 months... Read more

Was this review helpful? 2 0

I purchased this motion recliner chair in October of 2013. Not even three years ago. The pillow on the right arm restsags and the leather is literaly peeling off near a seam. I AM SO FRUSTRATED WITH Leons Furniture where I purchased it. Apparently the manufactirer only gaurantee the fabric for ONE Year. I take pride in my furniture it is well cared for and last me for many years. Obvoiusly you used poor grade material . I feel that... Read more

Was this review helpful? 1 1

Hello everyone! Most of what I have seen on here looks as if the stores where many of you purchased your product has no clue what they are doing when it comes to customer service. We bought our Southern Motion from American Factory Direct in Mandeville, LA and absolutely love the top grain leather sectional that we got. Several years ago we also bought bonded leather pieces from a different company and ours peeled as well. To clarify on... Read more

Was this review helpful? 3 0

Furniture is junk, bonded leather comes unbonded in 3 years....Never consider it.

Add comment

I purchased couch and lovesest from comfy couch. I received it on oct 25, 2014. SHORTLY after my purchase the cushions on both got so worn down I was sitting on the metal frame. Their service rep. has replaced the cushions and already i'm having the same issues! I talked with the manager there even before my year warranty was up and tried to return this junk and was told no. I love the way my furniture looks but im 66 years old and on SS. I... Read more

Was this review helpful? 1 0

Purchased a very large Southern Motion sectional with multiple recliners from a local store. The recliners are poorly manufactured. They store replaced two of the recliners but they suffer much of same lack of quality. The recliners have overstuffed foot rests. They hit against other pieces hindering the closing. They are uneven at the floor. 2in off the ground on one side, 1/4 on the other. (The originals actually hit the ground.) The... Read more

Was this review helpful? 0 0

Every time I look at this furniture it makes me sick. Spent almost 3000 and it is cracking and coming apart. Ready to just put it on the curb. Only three years old.... Read more

Was this review helpful? 1 0

We purchased a sofa and love seat that is the most uncomfortable furniture we have ever sit on!!! It has no support in the back or seat. The repair man came and added polyfill to the back (on one end of the sofa only) and it is no better than before he came. The furniture store does not seem to care that we are not satisfied. We paid in full for the suit. They got their money and could care less now. Would not recommend shopping with them... Read more

Was this review helpful? 0 0

I have a southern motion leather recliner 3 years old. The leather on the arms started cracking. I contacted store where purchased and they told me I could buy the two side arm panels and they could replace it. I allowed them to do this but apparently they were sent to of the same facing arms and now my recliner has a lip on outside of left arm but inside of right arm. After paying for it the store told me they could order 2 new ones but they... Read more

Was this review helpful? 2 0
Did not find what you were looking for?
You are reading about Southern Motion Furniture.
Filing a new complaint about