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I custom ordered 2 Southern Motion Leather Electric Rocker Recliners on March 22,2017. After six weeks the chairs came in. Yet, they were manual, not electric. When the owner of the store called me to relay this he had already ordered the recliners again in power. What...
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1.2
I didn't like
  • Quality
  • Poor quality of material
#1052482
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After less than 2 years of minimal use, the bonded leather on the headrest of the couch started peeling/flaking off. It was purchased at Bruce Hill furniture in Hastings, NE. I was assured at the time of purchase that the bonded leather would last longer/be more...
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Anonymous
Anonymous

The store that sold you the furniture lied to you. Bonded leather has a long history of this issue with any manufacturer. I had one store tell me their bonded leather didn't d...

2.2
I didn't like
  • Quality of fabric
#1049037
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I got on this website before I purchased my new reclining living room furniture to see what people had to say. I still bought Southern Motion because it seemed to be the strongest I could find when out there shopping. I've had it 90 days, and so far no problems. Made...
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4.5
#1047470
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Southern Motion Furniture Loveseat Review

Southern Motion Furniture
#1048579
1.0
Within 2 months a spring had broken. Two seat cushions have collapsed. The left armrest has detached. You can't operate both sides of the power recliner couch at the same time. I could go on, but you get the picture. Seriously...these are absolute junk.
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Southern Motion Furniture Recliner Review

Southern Motion Furniture
#1039476
1.0
Purchased Dual Leather recliner from local retailer. Bonded leather started peeling just after 1 year. Wasn't bad at first then it started getting worse. Now most of the leather has peeled off and recliner loojs like its at least 15 years old.
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Idk Review

Southern Motion Furniture
#1035695
I need to order a motor part 715-891/7654 please call me
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Southern Motion Furniture Fandango Faux Leather Sofa Review

Southern Motion Furniture
#1035073
2.2
Southern Motion Furniture - Simple Review #1492369979
Southern Motion Furniture - Simple Review #1492369979
1 of 2
My Southern Motion Furniture has peeled and flaked. Its worthless. Double recliner couch so I cant even get an inexpensive cover for it.
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We purchased two leather Southern Motion reclining sofas, Velocity model, one electric and one manual. $4000.00 .We tried the sofa several times in Bernie and Phils store Westboro Ma. it seemed very comfortable as the electric you could stop it where you like and even...
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#1046984
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Southern Motion Furniture - Cushion collapses
One footrest broke in one day, was a clanging/hard thump when closing the last little bit. This MAY has occurred from the delivery. The collapse of the seat cushion & behind calf is what we had problems with. Also happened first day. Repairman said this was happening...
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Anonymous
Anonymous

I build Southern Motion Furniture. The company has went away from quality when it was small, now big company it's all about quantity. I will not own any of it I see first hand...

#1040042
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Bought dual reclining sofa for our 4 seasons room. It has been sat on maybe 50 times as we rarely sit in that room, we usually are sitting in the living room or just go right to the patio. Point being it is rarely used. The material started to peel at all the seams at...
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Anonymous
Anonymous

Bonded leather is junk anywhere you get it. Southern Motion builds what you order, so a salesperson pressured you into buying it, or didn't inform you of the likely problems. ...

2.0
I didn't like
  • Quality of material
  • Bonded leather peeling
#1037874
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I purchase furniture a little over 3 years ago. When it arrived a chair was already broken and a part of my sectional seemed to be unfinished. I mean when you sit down there should be some support that you do not sink to the floor. However, the worst part of that...
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2.0
#1032374
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Originally bought what I was told was genuine leather which I have since found to be a lie in Sept 2014. After numerous complaints about thethreads coming out and of course the "leather" was wearing off they replaced both the loveseat and the sofa by Sept 2015. Now...
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Anonymous
Anonymous

Issues with bonded leather have been going on for years. Salespeople don't inform customers. Customers should take the time to become more informed before making such an expen...

1.0
#1031750
Reply to reviews
We too purchased Southern Motion from Bernie and Phyl's Furniture of Nashua NH in Nov 2016 and it was delivered in Jan 2017. Paid over $4500 for loveseat, couch and wall recliner with upgraded leather. Furniture is wearing very fast. The arms on the couch are crooked...
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1.0
#1030574
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We purchased 2 motion recliners from Furniture Barn in Delaware. When we purchased them we were told that we could not get them as manual handles..they only come in the electric. The controls are in a very awkward place, so if you are short, or have any problems with...
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Anonymous
Anonymous

So most of your complaint is about the location of the power controls, and you didn't check that out before making the purchase? So it's Southern Motion's fault? I don't see h...

1.2
I didn't like
  • I tried to call them as soon as we received our recliners
  • Customer service
#1020290
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