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We bought Southern Motion - Madison motion sofa with a 5 year warrantee. The foam in the cushions has permanently compressed within 3 years of purchase. We are not large people and do not spend an inordinate amount of time sitting on the sofa. In addition, the...
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I didn't like
  • Really bad quality
#1088956
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After three years the headrest area of our sofa and recliner are bubbled and peeling! SO disappointed that we listened to the salesman who told us bonded leather wears better than real leather. Manufacturer warranty on fabric is only one year so I guess we are out the...
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2.3
#1085972
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I purchased a Southern Motion recliner in September 2016. The left arm separated from the body of the recliner in June 2017. The recliner is less than one year old and has had very little use. The dealer I purchased the recliner from has gone out of business. I can't...
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I didn't like
  • Poor quality
#1079942
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Southern Motion Furniture - The worst piece of furniture I have ever bought

Southern Motion Furniture
#1075958
1.2
Don't buy any of there furniture
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Southern Motion Furniture - Never will buy again!!

Southern Motion Furniture
#1073992
1.4
This is my second set of couches in almost 6 years each set lasts about 2-3 years. Starts peeling and cracking! Luckily I have the extra protection on them and they are coming out the 21st to look at them! They better take them back and I refuse to get another from this company! With all the complaints seen here and elsewhere they should fix their products!!!
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Southern Motion Furniture - Leather started to crack and flake off

Southern Motion Furniture
#1070279
1.0
Couch at 2 years started to get plastic like. Splits and cracks all over. Both sofa and love seat It is now 3 years old and we are using black duct tape all over. Definitely a product defect in the leather. 2k down the drain. 1 year warranty.
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Southern Motion Furniture - Terrible quality

Southern Motion Furniture
#1048579
1.0
Within 2 months a spring had broken. Two seat cushions have collapsed. The left armrest has detached. You can't operate both sides of the power recliner couch at the same time. I could go on, but you get the picture. Seriously...these are absolute junk.
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The Beckenridge recliner was expensive but did not hold up. After 6 months the seat cushion fabric rubs on the cheaply made frame and the fabric pulls apart at the seams. I contacted the store and they called Southern Motion. A new seat was sent and the store owner...
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1.2
I didn't like
  • Having to repair furniture in less than 6 months
#1067839
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We bought 2 recliners and even customer ordered the fabric for them and paid over 1 grand for each rocker recliner..One reclliner rocker was defective they broke down easily after less than 4 months WE had insurance on the furniture..Well they both need replaced as...
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Anonymous
Anonymous

I don't believe this report Felkamps is a great store

1.1
I didn't like
  • Fact that they cannot be replaced
  • Having to repair furniture in less than a year
#1062495
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Like so many others. I am so disappointed and want other people to know. First of all, never buy anything made by Southern Motion out of Mississippi. Secondly, if I had known what a defective process 'bonded leather' was, I would never have spent $1800 on 2...
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1.0
#1060381
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We purchased our power recliner from Woodstock Furniture Outlet a couple of years ago. Paid a pretty penny for it, too. We were told that this recliner would last us for years! We were reassured that, although not leather, the bonded material was actually more durable....
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Anonymous
Anonymous

Same thing happened to me. Biggest piece of junk ever!

2.2
#1057226
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Purchased two southern motion electric recliners. I've had them for 6 months and one of them quit reclining. Looked underneath and saw the reclining mechanism had a plastic piece that rides down the shaft that sheared.. who would use plastic here???!! It's like it was...
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1.8
#1054620
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Purchase recliner from Nebraska Furniture. The problem is with the headrest. It reclines forward not backwards pushing your head and neck out of alignment. There is too much padding in the headrest and no way to remove any of it. Nebraska service man looked at it and...
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1.2
#1053156
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I custom ordered 2 Southern Motion Leather Electric Rocker Recliners on March 22,2017. After six weeks the chairs came in. Yet, they were manual, not electric. When the owner of the store called me to relay this he had already ordered the recliners again in power. What...
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1.2
I didn't like
  • Poor quality of material
  • Quality
#1052482
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