Southern Motion Furniture - #262-17 Reclina-Pedic fabric sofa with power/extreme off-gassing/uncomfortable
Went to furniture store and was looking for mattress and then we saw this sofa. We sat down on it and seemed pretty comfortably, salesperson sold us on the power recliner and still sofa.
Was delivered and when we were able to start using this sofa, we found it to be very uncomfortable along with the sides. When we recline, my husband and I have our feet somewhat over the end of the recliner. We are now having extreme off-gassing, which is making my eyes burn, throat hurt, and giving me headaches. Did get a hold of the store we boat from and salesperson said they would try and work something out.
I received a call back from another salesperson and was told they could take it back with the 20% restocking fee. Was a little disappointed about that, so talked with the husband and we kept it. Now 3 weeks later the off-gassing is so bad! Would love to find out what this is made from and what type of chemicals are in here.
Yes, I am sensitive. Fortunately I am able to open windows for now in the Midwest! This particular piece of furniture is made from plywood as I went to take a look at it and the only other thing with the furniture is there is a memory foam layer between the Dacron Fiber pad. Does anyone know how to either get a hold of the manufacturer or find out what the sofa is made up of!
Very disappointed all around with this piece of furniture.
Learning lesson about asking restocking fees! Things your not thinking about when making the purchase and also about particle board and materials.
Reason of review: extreme off-gassing.
Monetary Loss: $750.
Preferred solution: Full refund.
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Comments
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I received an email on 12/5/14 stating that Southern Motion responded to my complaint but when I log in, I don't see anything. I cannot say this has been resolved as of 12/10/14.
I am wondering is there somewhere else that I am supposed to look.
I was asking for a full refund so that I could buy another piece of furniture that would suit my family better, or a credit from the store so that I could buy another type of Southern Motion Furniture that would be better suited for us. I have nothing against the manufacturer, just sensitive to the chemicals in the foam.