Southern Motion Furniture - Bonded leather fabric cracking and peeling

169 of 232 Southern Motion Furniture reviews

We purchased a reclining sofa, love seat and chair from a Southern Motion dealer in Washington State.After 3 years of normal use the bonded leather fabric on the sofa and love seat started cracking and peeling.

The dealer where the furniture was purchased is no longer in business.

We contacted Southern Motion's Customer Service and they advised the style 841-40 is no longer available and since the Dealer is no longer in business they have no recourse to help us.Our concern is other Buyers could purchase bonded leather furniture from Southern Motion and have the same issues we have with cracking and peeling.

This review is a subjective opinion of a user.
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More Review Details

Customer service
Product or Service Quality

  • What I liked
      No items
  • What I disliked
    • Material used on the furniture
    • Quality and wearability

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
$1800
Product or service
Bonded Leather Sofa
Review category
Furniture and Decor
review #621540

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Anonymous

May 17, 2015 #985363

These issues with bonded leather occur with any furniture manufacturer. Don't get bonded leather from ANYONE. Get 100% leather or fabric. Search the internet- it happens with all furniture manufactures that use bonded leather. If Southern Motion would stop offering this junk, 90% of the complaints would stop.

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