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1.6

We purchased a power leather couch and loveseat. After less than 1 year, the cushions had lost all of the support.

SM covered it under warranty. Now another year later, the same thing has happened. Southern Motion is almost impossible to get a hold of. The furniture store said it was a manufacturer problem, not thier's.

OK, after spending $4,000 for this furniture and having these issues, I would never purchase this brand of furniture again. We did have a local furniture repair person come and replace the bottom and back cushions on the furniture. How can you dispose of something 2 years old that was a $4,000 investment.

So far the leather has not begun to peel or crack, is that the next issue? A very unsatisfied customer in Michigan.

Reason of review: Bad quality.

Monetary Loss: $4000.

Preferred solution: Full refund.

Location: 195 Henry Southern, Pontotoc, MS 38863, USA

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