Not resolved

I purchased the Bosanova Leather Sectional 4 years ago. The leather is cracking and peeling on all of the pieces.

Mealys furniture, where I purchased will not assist me. I have been trying to contact Southern Motion. So far no response. It seems there is an issue with the quality of the furniture.

Shame on Mealys for selling low quality products. Do not buy this furniture. I even purchased the extended warranty through Guardsman. Cracking and peeling is considered normal wear and tear.

Really after 4 years??

I had my previous leather couches for 14 years and they were in better condition. Wear and tear may be expected on the seat used most often, but when it occurs on all pieces it is a manufactures defect.

Product or Service Mentioned: Southern Motion Furniture Sofa.

Reason of review: Bad quality.

Monetary Loss: $3231.

Preferred solution: Replacement sectional or refund.

I didn't like: Quality of furniture.

Company wrote 0 public responses to the review from Dec 20, 2016.
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