We purchased a sofa and love seat 2 years ago and the leather-like covering is rubbing off and looks terrible!! I consider paying close to $4,000 for two pieces of furniture a lot of money!
We are retired and hoped this furniture would last us many years. It has not been abused since there are only two of us using it.
The motion parts work great but the furniture looks bad. I hope there is something that can be done so we don't feel like we have been ripped off!!
Johnny and Judy Smith
Product or Service Mentioned: Southern Motion Furniture Sofa.
Reason of review: Bad quality.
Monetary Loss: $3500.
Preferred solution: Full refund.
I liked: Look of the sofa, Look of the furniture.
I didn't like: Quality very disappointing.