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We purchased a sofa and love seat 2 years ago and the leather-like covering is rubbing off and looks terrible!! I consider paying close to $4,000 for two pieces of furniture a lot of money!

We are retired and hoped this furniture would last us many years. It has not been abused since there are only two of us using it.

The motion parts work great but the furniture looks bad. I hope there is something that can be done so we don't feel like we have been ripped off!!

Thank You

Johnny and Judy Smith

Product or Service Mentioned: Southern Motion Furniture Sofa.

Reason of review: Bad quality.

Monetary Loss: $3500.

Preferred solution: Full refund.

I liked: Look of the sofa, Look of the furniture.

I didn't like: Quality very disappointing.

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Anonymous
#1606218

Never buy a leather-like product, (bonded leather)... there is no such thing.

It's bonded plastic. Ask if product is 100% leather. Most will be leather where your body touches it and vinyl everywhere else. Buy 100% leather or a fabric.

Do your homework. Do a search of the store before you go and know what they carry in their store.

Look online for the brand and customer reviews. Ask questions when you go and always make sure your receipt describes the product completely, ie: leather, bonded-leather, Polyester, etc.

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