Southern Motion Furniture - FURNITURE PROBLEMS

I bought a fabric sectional (power) sofa and a chair & a 1/2 from a local dealer, 11 weeks's sagging so bad my whole left side of my body and my spine are majorly screwed up so bad I can barely move.

I have to keep going to the doctors, chiropractor, etc.

The technician was here today (May 31, 2016) for all of 10 minutes and said it was just normal wear and tear. Normal wear and tear after 11 WEEKS not months is total bs. Look at these pics and you can see with a naked eye that the set made by Southern Motion is clearly DEFECTIVE & SEVERELY dipping on the left side.

I even put a level on the seat and the bubble should be in the center and it’s not, it’s way over to 1 side.THE SEAT & RECLINING PORTION NEED TO BE REPLACED, I PD A LOT FOR THIS & IT SHOULDN'T BE DOING THIS!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Diversity of Products or Services
Price Affordability
Product or Service Quality
Style and Design
Advertised vs Delivered
Value for money
Customer service
Exchange, Refund and Cancellation Policy
Delivery Service

Reason of review:
Damaged or defective
Preferred solution:
Monetary loss:
Product or service
Southern Motion Furniture Set
Review category
Furniture and Decor
review #860189 by
Had an experience with Southern Motion Furniture? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Jun 08 #1170586

How about you take advantage of the factory warrenty?

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Southern Motion Furniture. However, many companies do monitor reviews on our site.

You were reading a complaint about Southern Motion Furniture.
Filing a new complaint about