Not resolved

Purchased dual recliner and sofa about three years ago. The fabric is now peeling. Very disappointed in product and service.

(see photos)

The manufacturer (Southern Motion) refers customer complaints to the furniture store. The furniture store refuses to to do anything about the defective furniture and suggests the customer contact the manufacturer directly. Overall, I feel cheated.

The website requires the review to have 100 words.

Four score and seven years ago our fathers brought forth on this continent, a new nation, conceived in Liberty, and dedicated to the proposition that all men are created equal.

Now we are engaged in a great civil war, testing whether that nation, or any nation so conceived and so dedicated, can long endure. We are met on a great battle-field of that war. We have come to dedicate a portion of that field, as a final resting place for those who here gave their lives that that nation might live. It is altogether fitting and proper that we should do this.

Reason of review: Poor customer service.

Monetary Loss: $2600.

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