Featured Not resolved

My mother purchased this couch from Cardwell's furniture in Middlesboro KY in 2012.It's made by Southern Motion.

It just recently started peeling at the seams and has gotten worse and worse everytime someone sits on it. She paid close to $2500 for this couch. When I called Cardwell's, they simply told me it wasn't covered by the manufacturers warranty but they'd call the company and "see what they said anyway". Excuse me for being old fashioned, but if you're selling a product, you ought to stand by that product.

Because my mother is living pay check to pay check and to buy something like this was a dream come true, only to find out its a nightmare. I myself have had many couches over the years and I've NEVER had one do this. Ever. Real leather or not.

I will be posting the outcome of this situation.

I can only hope for good news.This is absolutely heartbreaking.

Monetary Loss: $2500.

Had an Experience with Southern Motion Furniture?

Write a review


Terms of Service
Post Comment
Livonia, Michigan, United States #855952

Did you get the phone # to Southern Motion? I am trying to get it.

Do you know where they are located?

Newark, New Jersey, United States #850297

People should form a class action suite against Jennifer convertibles..there selling half..Bonded leather with a mixture of vinyl in it..an charging people the full price like it's 100% pure leather, it peels, cracks and Comes apart..it's Garbage..and it's fraud..and a waste money ..100% leather in most cases last at least 5 to 7 years or longer if you've taken care of it..not 2 years..and it's discolored, cracked or coming apart after you've spent thousands of dollars, Jennifer convertibles is a straight "Rip"Off..the furniture peels just like southern furnitures does.

to joe #887309

If this is leather furniture, it is peeling because the leather is only a very thin sheet, called bonded leather.It looks very lovely at first, but then it will peel badly, and begin to look very cheap.

If you have a bonded leather Bible, look at it and see how the leather is just in a thin sheet placed over the underlying material. My bonded leather Bible is peeling in places just like a bonded leather sofa will do.

So, just a warning, never buy bonded leather, if you want furniture that will stay pretty for a long time.Also, on one of the court shows on tv, a lady sued the furniture store over their misrepresentation of the bonded leather sofa she bought, and won the case.

You May Also Like

Southern Motion Furniture - Furniture Set Review Southern Motion Furniture "I am having the same problem . My new leather furniture is seperating. This furniture is rarely used. Bought it at Savon in port charlette . Florida. Who have gone..." Read more Southern Motion Furniture - Sofa shedding its leather on the pillow Southern Motion Furniture "Purchased this furniture from Badcocks in Dunnellon Fl.We bought it on 11-23-2012. Was told it was very good quality, to find out not very good at all. We are only..." Read more Southern Motion Furniture -  There needs to be a Class Action Suit against Southern Motion Southern Motion Furniture " There needs to be a Class Action Suit against Southern Motion please contact me so we can start a class action lawsuit. Strength in numbers... Quat Law Offices has..." Read more Southern Motion Furniture - Southern motion Sectional Southern Motion Furniture "Bought this sectional in 2010 told it would wear as good as or better than leather. Every part of the sectional has flaking except one panel we had..." Read more National Tire and Battery: The worst tire buying experience I've had. National Tire And Battery "I called around town Friday morning September 8th, 2017 to find a set of tires for my 2004 Volkswagen Jetta GLI before heading to the in-laws cabin for the weekend...." Read more Directv - Equipment does not work.  "Known issue" no fix for over 1 year. Directv "1 month ago today we had Dirctv installed. The boxes in our home lose internet connection everyday sometimes hourly. We have called Directv everyday for the last 30 days on..." Read more Ctrip - Overcharged in Airfare Ctrip "Ctrip's website has stated very clearly as "Airline Deal" which is direct sale from Airline; same price as Airline's site (as per their website). When I downloaded the receipt from..." Read more Rooms To Go - Fake "Top Grain Leather" Rooms To Go "I am on my third couch from Rooms to Go because of the poor quality. The "top grain leather" wore through the top layer revealing fabric in less than 8..." Read more