My mother purchased this couch from Cardwell's furniture in Middlesboro KY in 2012. It's made by Southern Motion.
It just recently started peeling at the seams and has gotten worse and worse everytime someone sits on it. She paid close to $2500 for this couch. When I called Cardwell's, they simply told me it wasn't covered by the manufacturers warranty but they'd call the company and "see what they said anyway". Excuse me for being old fashioned, but if you're selling a product, you ought to stand by that product.
Because my mother is living pay check to pay check and to buy something like this was a dream come true, only to find out its a nightmare. I myself have had many couches over the years and I've NEVER had one do this. Ever. Real leather or not.
I will be posting the outcome of this situation.
I can only hope for good news. This is absolutely heartbreaking.
Monetary Loss: $2500.