1.5K views 3 comments
Featured on Google+ Not resolved

My mother purchased this couch from Cardwell's furniture in Middlesboro KY in 2012.It's made by Southern Motion.

It just recently started peeling at the seams and has gotten worse and worse everytime someone sits on it. She paid close to $2500 for this couch. When I called Cardwell's, they simply told me it wasn't covered by the manufacturers warranty but they'd call the company and "see what they said anyway". Excuse me for being old fashioned, but if you're selling a product, you ought to stand by that product.

Because my mother is living pay check to pay check and to buy something like this was a dream come true, only to find out its a nightmare. I myself have had many couches over the years and I've NEVER had one do this. Ever. Real leather or not.

I will be posting the outcome of this situation.

I can only hope for good news.This is absolutely heartbreaking.

Review about: Reclining Leather Sectional.

Review #516711 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / $2500
Preferred solution Not specified

Had an Experience with Southern Motion Furniture?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Livonia, Michigan, United States #855952

Did you get the phone # to Southern Motion? I am trying to get it.

Do you know where they are located?

Newark, New Jersey, United States #850297

People should form a class action suite against Jennifer convertibles..there selling half..Bonded leather with a mixture of vinyl in it..an charging people the full price like it's 100% pure leather, it peels, cracks and Comes apart..it's Garbage..and it's fraud..and a waste money ..100% leather in most cases last at least 5 to 7 years or longer if you've taken care of it..not 2 years..and it's discolored, cracked or coming apart after you've spent thousands of dollars, Jennifer convertibles is a straight "Rip"Off..the furniture peels just like southern furnitures does.

to joe #887309

If this is leather furniture, it is peeling because the leather is only a very thin sheet, called bonded leather.It looks very lovely at first, but then it will peel badly, and begin to look very cheap.

If you have a bonded leather Bible, look at it and see how the leather is just in a thin sheet placed over the underlying material. My bonded leather Bible is peeling in places just like a bonded leather sofa will do.

So, just a warning, never buy bonded leather, if you want furniture that will stay pretty for a long time.Also, on one of the court shows on tv, a lady sued the furniture store over their misrepresentation of the bonded leather sofa she bought, and won the case.

You May Also Like

Southern Motion Furniture - INFERIOR PRODUCT Southern Motion Furniture "Recliner Serial #1841427 Style#2192-POWER Cover#83017 53017 Prod Date 10/25/10 This recliner was purchased at Pilgrim Furniture City, 55 Graham Place, Southington, Ct 06489 as a gift for our 50th wedding..." Read more Southern Motion Furniture Furniture Set Review Southern Motion Furniture "I am having the same problem . My new leather furniture is seperating. This furniture is rarely used. Bought it at Savon in port charlette . Florida. Who have gone..." Read more Southern Motion Furniture - Worst leather quality I've ever seen. Southern Motion Furniture "When we saw the card attached that said Made in the USA, we were sold. The electric love seat was just what we were looking for. When it..." Read more Southern Motion Furniture Furniture Set Review Southern Motion Furniture "Purchased a double recliner sofa and recliner from Furniture 4 Less in Indianapolis, Indiana in March. We waited 8 weeks for the delivery. Once delivered it was the wrong fabric..." Read more Fedex - Just one fed ex guy never buzzes / leaves packages outside / video Fedex "Just one of our Seattle Fed Ex drivers leaves packages outside and pretends to ring buzzer but he's clearly just clicking the "Cancel" button. No other delivery drivers, Fed Ex..." Read more Alattehotte - They have my $2000 machine don't take calls Alattehotte "i sent in my exprelia Evo to them for repair it was under warranty on 3/1/17 have not seen it since. they do not return calls and i have no..." Read more Keystone Rv - Leaking basement Keystone Rv "When it rains, we get a puddle of water on the right hand side of the basement. We replaced the weather stripping around the door, but it is still leaking...." Read more Horrible fit from "custom" car cover from Cover Anything Cover Anything "I ordered a car cover from Cover Anything based on the make and model of my car. I travel often and it arrived during a lengthy absence and I did..." Read more