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I contacted the furniture store where I purchased this recliner (Audubon Furniture Mart in Audubon, Iowa) and they informed me the best they could do was take a picture of the wear and send it in to the manufacturer.They said I could get as much as $100 refunded and could purchase a new recliner loveseat The original price of this loveseat was $989.00.

They also stated that there was no way to repair the damage occurring and that it would just continue to get worse. I am a 77 year old widow on a fixed income recovering from breast cancer. My husband was a career navy veteran. I was told when I purchased this piece that the cover was virtually indistructible.

I am not in a position financially to purchse a new piece of furniture with just a $100.00 refund.

Is there any recourse?The store told me they had received 100's of complaints about this leather covering.

Reason of review: Bad quality.

Monetary Loss: $989.

Preferred solution: Full refund.

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Anonymous
#1399267

The same happened to ours not happy with there products.

Anonymous
#1384903

Funny same thing is happening with mine and they are 60 days old. Company said it’s my fault for rubbing it too hard!

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