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I contacted the furniture store where I purchased this recliner (Audubon Furniture Mart in Audubon, Iowa) and they informed me the best they could do was take a picture of the wear and send it in to the manufacturer. They said I could get as much as $100 refunded and could purchase a new recliner loveseat The original price of this loveseat was $989.00.

They also stated that there was no way to repair the damage occurring and that it would just continue to get worse. I am a 77 year old widow on a fixed income recovering from breast cancer. My husband was a career navy veteran. I was told when I purchased this piece that the cover was virtually indistructible.

I am not in a position financially to purchse a new piece of furniture with just a $100.00 refund.

Is there any recourse? The store told me they had received 100's of complaints about this leather covering.

Reason of review: Bad quality.

Monetary Loss: $989.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Oct 26, 2017.
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Do not buy this fake leather furniture it peels and rips after minimal use. I had all types of fabric on couches never have had any issues other than normal wear, should be a class action law suit, $2000.00 for furniture to look awful in a year is without a doubt a ripoff!


The same happened to ours not happy with there products.


Funny same thing is happening with mine and they are 60 days old. Company said it’s my fault for rubbing it too hard!

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