Southern Motion Furniture - Review about Couch from Orland Park, Illinois

We purchased a brand new Southern Motion furniture set less than 4.5 years ago from Darvin furniture and the material is completely rubbing off the couch.

I have searched for an email address or phone number for this company but to no avail.

Aside from the material rubbing off of the couch, the rocker/recliner has been a piece of junk since we purchased it. We had someone come out and "fix" it soon after it was delivered because it makes a terrible cracking sound when someone sits in it or puts the footrest up.

I am completely disgusted with this furniture and will NEVER purchase this brand again, nor will I purchase from Darvin as they apparently put the almighty dollar above customer satisfaction!

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Reason of review:
Bad quality
Product or service
Review category
Furniture and Decor
review #589812

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Nov 17, 2015 #1064992

That does NOT look like a 4.5 yr. old piece of furniture. It looks like a 24.5 yr. old piece of furniture.
UPDATE: Just want you to know that good 'ole Southern Motion is still at their old games. As of 11/2015. We have an un -useable, stinky, off-gassing, poorly stitched, thinly padded, hard, cheap looking recliner sitting off in a closed room waiting for Design Source Furniture of Glendale, AZ to come and take it back. We have had it for two days and want this cheap, yet very overpriced, piece of junk OUT of our house.
Why hasn't there been a class action taken against this company?

2 0 Reply

Jun 14, 2015 #995122 Cape Coral, Florida

I have the same furniture I called southern motion and they suck

0 0 Reply

Feb 03, 2015 #940316

Lol. It's 4 1/2 years old and it's wearing on the most used seat on the couch? Say it isn't so! What a joke.

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