
Southern Motion Furniture
Southern Motion Furniture Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Southern Motion Furniture has 1.7 star rating based on 303 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I have only delt with the store i purchased from, Look of the sofa, Color.
Cons: Poor quality, Quality, Inferior quality for the price.100% of users think that Southern Motion Furniture should improve its Product/Service Quality.
100% of users say that they won't use Southern Motion Furniture in the future for similar services or products.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Southern Motion Furniture has 1.7 star rating based on 303 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I have only delt with the store i purchased from, Look of the sofa, Color.
Cons: Poor quality, Quality, Inferior quality for the price.100% of users think that Southern Motion Furniture should improve its Product/Service Quality.
100% of users say that they won't use Southern Motion Furniture in the future for similar services or products.Recent recommendations regarding this business are as follows: "No No No Don’t buy", "stay away from southern motion recliners.", "Beware of Southern Motion products.", "Do not purchase", "Don’t buy".
Most users want Southern Motion Furniture to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews











































… Don’t buy… It was delivered to my house with marks all over the material. It didn’t line up in the front or back..nI sent it back
Dont Buy Horrible.. I sent it back It was Custom and the front didnt line up and the back didnt line up.
It had all dirt marks all over the material. They should be a Shame of them selves.
User's recommendation: No No No Don’t buy
Do not buy
I purchased 2 southern motion recliners. One of the arms on one was bent out.
The seat on the other one was 2" lower than it should be.
And it made a lot of annoying noises when getting up or moving in chair. The company did replace them, since they were quite new.
.Out of the next 2 , one is good. The other one makes noises, also, when getting up from chair and moving in it. Hard to explain, but it's not right.
The seats do not hold their shape. They sag after only a year.
User's recommendation: stay away from southern motion recliners.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Feeling ripped off.
We bought a leather sectional and a leather power recliner. Within about a year or two part of the inner arms starting cracking and continued to crack.
Contacted Southern Motion and to their credit, sent me both new arms. I asked them if the same material was used in the replacement arms and they said yes.To me the part that cracked isnt leather, I believe it is vinyl, not leather like the chair is suppose to be. Also the headrest has had the dye worn off and now there is a dark spot on a light colored chair. Contacted a furniture repair company and to do the repairs, about $700.00.
For this chair not to hold up any better than this for what we paid for it is bad. The sectional sofa arms are made the same way, so far so good, although it is not sat on as much as the recliner.
Would consider selling the sectional, but I dont want to sell something to someone else and they have these same issues, I have a conscious. We are retired and we thought this purchase would last a while.
User's recommendation: Beware of Southern Motion products.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPower recliner lasted 3-4 years
The wiring to the motor went out after 3-4 years, and no warranty would cover it. The repair cost would exceed half of the original price.
Very disappointed in this company. Stick with La-Z-Boy!
- Power is very poorly built
Preferred solution: Recliner fuxed
User's recommendation: Don’t buy
Poor quality
Bought 2 recliners. The one had the arm not on right.
Second one was a total disaster. Made a horrible noise when getting up or rocking.. And the height of seating part was 2" shorter than it should have been. Company did replace both of them.
But the seating part on new ones has gotten soft & not as supportive.
I do not recommend these recliners. Poor quality for the price.
- Poor quality
User's recommendation: Not very good recliners for the price.
Bought from big sandy. Extremely disappointed in quality and comfort
Springs broke. Wood in the Frame broke.
Fabric wore out quickly. Stitching of clothe fabric came loose.
User's recommendation: Do not purchase
Chair been taken back to store twice from seat padding setting offset
1174. Worth of junk in year and half power stopped working nothing but junk should have went to discount store bought cheap recliner then I know why it stopped working in a short amount of time bought this at westeriche in Delphos ohio will never purchase from them again
- Junk
- Cost to much
Preferred solution: Full refund
User's recommendation: DO NOT BUY NOT WORTH THE MONEY
POOR quality and customer service.
My couch is only 2 1/2 years old and the right side panels are cracking on the right cushion. The same thing happened to the center cushion awhile back.
I purchased a warranty (Furniture Care) and it was replaced and now it is cracking again.
I put in a claim for the right side in September. I was told it would take 12-16 weeks to get the part from Southern motion. 6 weeks pasted and I inquired on the part ordered and was told it was discontinued. They did not give me any options.
I emailed back and asked what my options were under the warranty. They responded and said they would replace the couch. I told them hat was not an option since I have a matching love seat. (Both have been discontinued)
I contacted Southern Motion to ask why I could not get a cushion on a fairly new couch.
To date have not received a response.
Now after many emails the warranty company gave me a credit to pick out a new couch and love seat.
It will not be from Southern Motion. Stay away, poor quality for a lot of money.
User's recommendation: Stay away.
Poor quality of the chair itself
Not a comfortable chair; leather is stapled in the back. There is no support in the calf area of the leg.
I bought two of the same and the structure and support are different in each chair. Missing stuffing and has wrinkles in the appearance of the leather. This is a terrible product for the amount of the purchase.
The chair tips over as well if you try to get off while reclined. NEVER AGAIN.
Preferred solution: Full refund
User's recommendation: buy Lazy boy
Poor quality, no responsibility
Last year, I bought 2 Southern Comfort sofas (one for my mother-in-law) and not even a year later, the color is coming off both sofas. I have purchased leather furniture in the past that has lasted 15+ years, so it is not normal for the color to come off less than a year later. Both the furniture store where I bought the sofa - Gardner-White in MI - and the manufacturer have washed their hands of any responsibility, especially since they have both been paid.
- No pros
- Defective couchs sold that do not last no responsibility
Preferred solution: Full refund
User's recommendation: Don't buy anything from either party

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI've had my chair replaced two times since 2019 and now it is falling apart again
The chair snaps crackle and pops and creeks and snaps the whole cushion is all completely shot both arms are falling off the chair and they tell me that I need to learn how to sit in the chair stay away
- Too many to list
User's recommendation: Stay away from Southern motion
No quality control
My mother was told Southern motion was a higher end brand and she ordered a leather couch and 2 identical leather recliners. When the couches came the leather was not put on correctly, it looked as if a drunk person had placed it.
Firstly some of the seams were in the wrong places, one piece was definitely turned sideways (two identical recliners in pics attached and the seams are different at the seat and below, the color is different due to lighting). The leather was rippled and pulled the wrong way. The cushion was pushed to the side on the arm rest and the leather was pulled tight over wood with no cushion. It almost looked like a trash bags covering furniture.
They looked so sloppy, it was like some kind of terrible joke.
The store is giving a full refund, but I will still forever avoid this brand. It looks much worse in person, but the different seams is obvious in the pics below.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGarbage
I've had their recliner for 6 years. 5 broken springs.
I've fixed two of them, the other 3 are inaccessible to me. DO NOT BUY!!!
- Crap workmanship
Preferred solution: Apology
User's recommendation: DO NOT BUY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst couple of power recliners I have ever owned.
One recliner is power foot and head the other is foot, head, heat, massage and lumbar both units the power supply has gone out multiple times and fabric bunches up where you sit never buy again.
- Poor quality
- Poor design
- Poor quality of material
Preferred solution: Two chairs that works.
Purchased a recliner
My recliner motor lasted less than a year . There is no warranty would never purchase anything else manufactured by this company
User's recommendation: Don’t buy this brand
Poor quality!
Spring holders on coach broke. The wood frame broke.
Couch cushions sink in after only 2 years of use. The fabric comes loose. Lower back cushions lose support as well over a few years.
Paid over 1500 on set ( good deal we thought) but not made to last at all. Chair recliner sags to one side because of poor design and cheap parts.
User's recommendation: Don't buy! Warranty is garbage
About
Southern Motion Furniture is a manufacturer and distributor of upholstered household furniture in the United States. The company also separately provides furniture reclining and reclining solutions. It markets sofas, armchairs, loveseats, sectionals and home theater furniture in a variety of styles, colors and upholstery. Southern Motion, Inc. was founded in 1996 by Guy Lipscomb and Larry Todd and is based in Pontotoc, Mississippi. The company markets its furniture pieces through a number of dealers throughout the country, including Darvin Furniture, Nebraska Furniture Mart, Kanes’ Furniture, etc.

Southern Motion Furniture is ranked 567 out of 3480 in Furniture and Decor category
USA
Companies Similar to Southern Motion Furniture
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
UNREAL