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I'm so sorry to all of you people with the purchase of this horrific furniture!!!! Yet I thank you profusely for writing these reviews/complaints and saving me from buying this pathetic furniture, from this obviously pathetic company, that I guess are only in business...
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Company wrote 0 private or public responses to the review from Jun 13.
Anonymous
john allen

i wish i would have read the reviews before buying my $1000 piece of crap recliner. never will i buy anything made by southern motion furniture again. the workers need to take...

#1279396
Southern Motion Furniture - Horrible Furniture
Southern Motion Furniture - Horrible Furniture
Southern Motion Furniture - Horrible Furniture
Southern Motion Furniture - Horrible Furniture
Southern Motion Furniture - Horrible Furniture
Southern Motion Furniture - Horrible Furniture
Purchased Leather loveseat and couch $2,900. Have never had such bad furniture. Falling apart, recliners dont want to work, the seams are coming apart, looks horrible and it’s embarrassing to have company. Purchased just 2 years ago. Purchased at JK Furniture and they...
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Company wrote 0 private or public responses to the review from Jun 01.
Anonymous
RH

I can't believe my local furniture store (Fredericksburg, VA) still promotes Southern Motion as their top brand. In fact, the store is chalked full of these sofas/love seats. ...

1.5
I didn't like
  • 1 year warranty
#1269436
Southern Motion Furniture - Horrible material and customer service
Southern Motion Furniture - Horrible material and customer service
Southern Motion Furniture - Horrible material and customer service
We bought a Southern Motion boned leather Rocker Recliner and a Couch with electric foot rest, when we bought the furniture we were told there was a life time warranty on this furniture in case of tears, burns or any other issue. We paid more money for this 1 recliner...
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Company wrote 0 private or public responses to the review from Oct 11, 2017.
2.6
I liked
  • Comfort quality
  • Style
  • Look of the sofa
I didn't like
  • Not responsive to issue
  • Quality of furniture
  • Quality and wearibility
#1113585
Southern Motion Furniture - Please don't buy Very Bad quality.
Southern Motion Furniture - Please don't buy Very Bad quality.
Southern Motion Furniture - Please don't buy Very Bad quality.
Southern Motion Furniture - Please don't buy Very Bad quality.
Southern Motion Furniture - Please don't buy Very Bad quality.
Southern Motion Furniture - Please don't buy Very Bad quality.
Me and my husband bought recliners set with the sofa and after 1 1/2 years they started peeling and the place we bought them no longer sales the furniture. We have had the furniture less than 4 years and it looks awful. We were told it was high quality and would last...
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Company wrote 0 private or public responses to the review from Jun 26.
Anonymous
Deb

I am in the market for a lay flat recliner. After reading these reviews I will be looking at other recliner manufactures. Thank you for posting these reviews, just saved me a ...

1.0
#1289296
I purchased Southern Motion leather sofa and loveseat from Art Van 3 1/2 years ago, the total purchase amount about $3000 dollars with warranty (supposed to be soo important), leather protection, I received my box to clean leather to maintain it. I did everything I...
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Company wrote 0 private or public responses to the review from Nov 19, 2017.
2.7
I liked
  • I really like my furniture
#1134007
We purchases a sofa and love seat June 16, 2015 at Tucker Furniture in Wilson NC. We had been looking for a while and liked this set. The salesman assured us that it would be durable even though it wasn't 100% leather. It is only my husband and myself so it gets...
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Company wrote 0 private or public responses to the review from Jul 06.
sandralynndavis
sandralynndavis

Ugh, another victim of “bonded” leather. That *** should be illegal.

Anonymous
Anonymous

The salesman lied to you. This is a known issue with bonded leather. I would go back to that store and have words with them. Southern Motion builds whatever is ordered. Get 10...

1.0
I liked
  • I have only delt with the store i purchased from
I didn't like
  • Inferior quality for the price
#1297154
Southern Motion Furniture - Terrible
Southern Motion Furniture - Terrible
Southern Motion Furniture - Terrible
We purchased a chair, love seat and sofa a little less than 4 years ago from a local furniture store. We had no pets and our children are older. About a year ago, we started to see the bonded leather peal away. It is so extensive now, I would not even try to sell this...
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Company wrote 0 private or public responses to the review from Oct 07.
Anonymous
robert wills

I,ve had the same trouble with FLEX STEEL brand. So I now have two recliners with out leather. Have replaced them with Southern com. with cloth .

1.0
#1375660
Sold all my household items and retired to Tennessee. Bought my 1st piece of furniture made by Southern Motion {1st time buyer} about 5 mos. ago. It is a $1000 manual premium leather recliner chair. Leather is fine as it should be. Sweeping armrests are lumpy and there...
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Company wrote 0 private or public responses to the review from Feb 12.
Anonymous
Phyllis Bennett

As of March 19, 2018, my issue on Southern Motion Loveseat is not resolved nor have they contacted me.

1.0
I didn't like
  • Poor quality
#1188375
Southern Motion Furniture - No Email Response from Customer Service
Southern Motion Furniture - No Email Response from Customer Service
Purchased a used Southern Motion recliner (Style Number: 2134-POWER, Serial Number: 2885286) from another person, about 2 years ago. The unit was made approximately 6 years ago. Mechanically the recliner works fine. The recliner's plastic covering material is now...
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Company wrote 0 private or public responses to the review from Dec 06.
1.0
I didn't like
  • Customer service
#1416369

Contact Southern Motion Furniture

Mailing Address:
Southern Motion™
P.O. Box 1064
Pontotoc, Mississippi 38863
United States
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Southern Motion Furniture Products and Services

Southern Motion Furniture - Faded leather
I went to clean the spot where my husbands head lays. At first I just used some leather wipes but it still felt gummy. So I researched and found a leather cleaning guide on Laz-e-boy. Gentle soap and water. I used more water than soap and I used Castillo soap. Now it...
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Company wrote 0 private or public responses to the review from Mar 21.
2.2
#1215948