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Southern Motion Furniture - Horrible material and customer service
Southern Motion Furniture - Horrible material and customer service
Southern Motion Furniture - Horrible material and customer service
We bought a Southern Motion boned leather Rocker Recliner and a Couch with electric foot rest, when we bought the furniture we were told there was a life time warranty on this furniture in case of tears, burns or any other issue. We paid more money for this 1 recliner...
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2.6
I liked
  • Comfort quality
  • Style
  • I liked just disappointed in fabric
I didn't like
  • Quality and wearibility
  • Not responsive to issue
  • Bonded leather peeling
#1113585
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I purchased Southern Motion leather sofa and loveseat from Art Van 3 1/2 years ago, the total purchase amount about $3000 dollars with warranty (supposed to be soo important), leather protection, I received my box to clean leather to maintain it. I did everything I...
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2.7
I liked
  • I really like my furniture
#1134007
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Southern Motion Furniture - Horrible Furniture
Southern Motion Furniture - Horrible Furniture
Southern Motion Furniture - Horrible Furniture
Southern Motion Furniture - Horrible Furniture
Southern Motion Furniture - Horrible Furniture
Southern Motion Furniture - Horrible Furniture
Purchased Leather loveseat and couch $2,900. Have never had such bad furniture. Falling apart, recliners dont want to work, the seams are coming apart, looks horrible and it’s embarrassing to have company. Purchased just 2 years ago. Purchased at JK Furniture and they...
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1.5
I didn't like
  • 1 year warranty
#1269436
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Southern Motion Furniture - Peeling
Southern Motion Furniture - Peeling
Southern Motion Furniture - Peeling
Southern Motion Furniture - Peeling
Southern Motion Furniture - Peeling
Purchased dual recliner and sofa about three years ago. The fabric is now peeling. Very disappointed in product and service. (see photos) The manufacturer (Southern Motion) refers customer complaints to the furniture store. The furniture store refuses to to do anything...
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#1270802
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Sold all my household items and retired to Tennessee. Bought my 1st piece of furniture made by Southern Motion {1st time buyer} about 5 mos. ago. It is a $1000 manual premium leather recliner chair. Leather is fine as it should be. Sweeping armrests are lumpy and there...
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Anonymous
Phyllis Bennett

As of March 19, 2018, my issue on Southern Motion Loveseat is not resolved nor have they contacted me.

1.0
I didn't like
  • Poor quality
#1188375
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Southern Motion Furniture - Faded leather
I went to clean the spot where my husbands head lays. At first I just used some leather wipes but it still felt gummy. So I researched and found a leather cleaning guide on Laz-e-boy. Gentle soap and water. I used more water than soap and I used Castillo soap. Now it...
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2.2
#1215948
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Southern Motion Furniture - Very very disappointed
Southern Motion Furniture - Very very disappointed
We have had our leather loveseat and sofa for a little over 2 years. The leather is peeling where we sit on the arm rest and headrest. They have been cleaned with just a damp cloth. Now we have one of the power recliners stuck in the out position. Headrest still works...
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1.9
#1194143
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Southern Motion Furniture - Complete junk

Southern Motion Furniture - Complete junk
Southern Motion Furniture - Complete junk
Do not purchase A couch or a loveseat from this company. They say it’s leather, but it’s half cheap leather sewn to some *** vinyl. They sell you some 5 year warrantee that doesn’t cover anything……Plus you can buy it online for a fourth of the price you would pay in the store.This couch is less than a year old
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1231094
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Southern Motion Furniture - Review in Furniture and Decor category from Prestonsburg, Kentucky
Southern Motion Furniture - Review in Furniture and Decor category from Prestonsburg, Kentucky
Southern Motion Furniture - Review in Furniture and Decor category from Prestonsburg, Kentucky
Southern Motion Furniture - Review in Furniture and Decor category from Prestonsburg, Kentucky
Southern Motion Furniture - Review in Furniture and Decor category from Prestonsburg, Kentucky
Southern Motion Furniture - Review in Furniture and Decor category from Prestonsburg, Kentucky
Southern Motion Furniture - Review in Furniture and Decor category from Prestonsburg, Kentucky
Southern Motion Furniture - Review in Furniture and Decor category from Prestonsburg, Kentucky
Southern Motion Furniture - Review in Furniture and Decor category from Prestonsburg, Kentucky
This has been a piece a junk. Within first 6 months of owning the furniture store had it restitched/reupholstered because the seams were coming apart. Then the fake leather that was supposed to be real leather started peeling & flaking in a year. $3600 is too much for...
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Anonymous
Lauren Miller

Did you have any luck with a class action law suit. Mine are terrible.

Anonymous
Louis Casarez

I have the same color, and it also peeled an d I had insurance but it did not cover the peeling, what a scam. I also paid 3500

3.5
Prestonsburg, Kentucky
#870329
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Contact Southern Motion Furniture

Mailing Address:
Southern Motion™
P.O. Box 1064
Pontotoc, Mississippi 38863
United States
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Southern Motion Furniture Products and Services

All Southern Motion Furniture Products
Southern Motion Furniture - DON'T BUY
Bought power sofa, love seat & recliner around four years ago. You would think buying furniture at this price point would be a quality product it is far from it. Furniture is flimsy i know it's not a good idea to sit on furniture arms but in Southern motion's case they...
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1.0
I didn't like
  • Do not like
#1242339
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