filters
state:
Show
city:
Show
product:
Show
i BOUGHT THE FIRSTY S.M. RECLINER AND IT WAS VERY COMFORTABLE BUT MY WHOLE HOUSE SMELLED LIKE CHEMICALS, I HAD MY EYES ITCHING WITH THIS AIR CAUSE IN MY HOUSE. ALSO ON THE SEAT AFTER JUST A FEW WEEKS IT MADE SEVERAL POUCHES LIKE WHEN YOU USE A CHAIR FOR YEARS, IT...
Read more
#1211969
Reply to reviews
We bought an oversized loveseat a little over a year ago for $2500. The leather (which is supposed to be real leather) has faded looking spots on it. We contacted the furniture dealer who put in a claim for us but Southern Motion denied the claim saying it was "patina"...
Read more
1.5
I liked
  • Design of the loveseat
  • Power headrest
I didn't like
  • Very poor quality
  • Customer service
#1197410
Reply to reviews
Show

Southern Motion Furniture - Also very disappointed

Our sofa also peeled at the headrest and armrest. Was laughable what they offered us, said with furniture this old, wasn't even three years old. Horrible customer service never even returned my 2nd email. Expected so much more from an American company. Will never buy again.
#1197045
Reply to reviews
Southern Motion Furniture - Very very disappointed
Southern Motion Furniture - Very very disappointed
We have had our leather loveseat and sofa for a little over 2 years. The leather is peeling where we sit on the arm rest and headrest. They have been cleaned with just a damp cloth. Now we have one of the power recliners stuck in the out position. Headrest still works...
Read more
1.9
#1194143
Reply to reviews
Southern Motion Furniture - Leather pealing on loveseat and no assistance from Southern Motion
We purchased Southern Motion loveseat and sofa recliners in red leather. We had them just over a year when the leather in one recliner started pealing in two places plus around the corded area. We contacted Bob Mills who contacted Southern Motion but since it was over...
Read more
2.0
I liked
  • Looks of the leather and style and flexible headrest
I didn't like
  • Poor quality of the leather on one recliner
#1191993
Reply to reviews
Sold all my household items and retired to Tennessee. Bought my 1st piece of furniture made by Southern Motion {1st time buyer} about 5 mos. ago. It is a $1000 manual premium leather recliner chair. Leather is fine as it should be. Sweeping armrests are lumpy and there...
Read more
Anonymous
Phyllis Bennett

As of March 19, 2018, my issue on Southern Motion Loveseat is not resolved nor have they contacted me.

1.0
I didn't like
  • Poor quality
#1188375
Reply to reviews
I purchase a recliner sofa and love seat in 2014. Both have peeled severly. I wil attempt to contact the company. If the company doesn't make it right I WILL contact my ATTOURNEY GENERAL!
Read more
Anonymous
Elaine Meredith

I am also very unhappy. Bought my reclining sofa in 10-2014. The ‘leather’ is peeling badly! How do I get hold of these people? What I would like is some of the fabric so I ...

#1181833
Reply to reviews
Southern Motion Furniture - Southern Motion Sofa, loveseat and chair
buyer beware. I spent 3,000 on sofa, loveseat and chair. after one year, all seating areas are starting to peel. we have no small children, just two adults. we are not tough on our furniture by any means. I follow the manufacturers suggestions for wiping the furniture...
Read more
1.6
I didn't like
  • Quality and wearability
  • Quality very disappointing
#1170522
Reply to reviews
We have a large living room and purchased 3 Southern Motion reclining sofas. At about 14 months, we noticed the leather on the sofa we used most often was peeling. This became increasingly worse until we just stopped using it, and used one of the other as a main sofa....
Read more
Anonymous
bREAKFAST cLUB

Not for sure why people buy anything with bonded leather. Its your fault for buying the cheaper leather. Its less than a thousand dollars cheaper to make bonded leather and yo...

Anonymous
kimberly

Well, I guess I feel special. They offered me 300.00 (spent 3000.00 on couches). Everything is peeling :( I will never buy this brand again.

#1170436
Reply to reviews
We purchased the Starship sofa and loveseat from Furniture Row in Austin Tx. The furniture was advertised as leather and at quite an expense. After about a year, the “leather” began to peel and even though we bought the expensive extended warranty on both the couch and...
Read more
Anonymous
Bobbie long

These are all complaints about leather, what about the fabric items? I'm interested in a recliner but now I'm thinking twice

#1168740
Reply to reviews