Southern Motion Furniture - Sagging back on recliner
The recliner 1608--so hi-leg recliner back is sagging and getting quite uncomfortable.It is less than a year old and very concerned what it will look like and feel like in the next few years.
The chair also has a small snag on the arm, which was delivered like that and retailer has said to wait and see if it gets worse.
Also received word from retailer that suggested I fluff the pillow back and that the manufacturer said sagging is normal.I am including several photos showing the sagging and that there is no pillow to fluff or cushion to fluff.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of southern motion furniture recliner and associated monetary loss in the amount of $494. Southern Motion Furniture needs to offer any options to resolve the issue according to poster's claims.