Not resolved
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
1 comment

Update by user Jun 13, 2016

Very unhappy with this fake leather

Original review posted by user Jun 12, 2016

Our $2300 sofa sectional is looking like it has leprosy. Can't afford to buy another one.

It's horrible. Only 5 years old. We purchased this from a place back east, and it was reasonable. We loved it up until it started disintegrating.

Now there are pieces of red plastic everywhere. Disgusted with this company and the store we bought it from went out of business Tried to contact the parent company no response. Thought buying American was the way to go, but should have bought it from Costco.

They would have take it back. Very frustrated that we have no recourse in this

Product or Service Mentioned: Southern Motion Furniture Sofa.

Reason of review: Bad quality.

Monetary Loss: $2300.

Preferred solution: Let the company propose a solution.

I liked: Look of the sofa, Color, Comfort quality, Comfort, I have only delt with the store i purchased from.

I didn't like: Peeling leather, Really bad quality, Tore back when delivered, Poor quality of material, Quality and wearability.

Company wrote 0 private or public responses to the review from Jun 12, 2016.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Atlanta, Georgia, United States #1184064

Nope They contacted me and said basically Sorry it's out of warranty ( which is one year)

You May Also Like