I purchased a sectional from Value City in Columbia SC. Within three years of purchase, the leather started to shed and peel off.
Getting over clothes and making a mess on the floor. I contacted Value City and was told there was nothing they could do. I was giving information and was told I needed to contact Southern Motion on the issue I was having with the sectional peeling and cracking. I am asking for someone to contact me via email or by phone.
I am also in the customer service field and you think there should have been some type of recall on this material.
I have a production date of 12/01/09 and serial number 1473893. I have attached pictures for your review.
Reason of review: Bad quality.