I purchased a sectional from Value City in Columbia SC. Within three years of purchase, the leather started to shed and peel off.
Getting over clothes and making a mess on the floor. I contacted Value City and was told there was nothing they could do. I was giving information and was told I needed to contact Southern Motion on the issue I was having with the sectional peeling and cracking. I am asking for someone to contact me via email or by phone.
I am also in the customer service field and you think there should have been some type of recall on this material.
I have a production date of 12/01/09 and serial number 1473893. I have attached pictures for your review.
This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Southern Motion Furniture and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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