Not resolved

My wife and I purchased a Siri Double Reclining Loveseat by Southern Motion at Bob Mills furniture in Oklahoma City, Ok. The Loveseat's armrest broke in the first 6 months.

Next, the springs began to sag. After one year, you can't even sit in the seat on the right side of the Loveseat. I emailed about the warranty, and got no response from Southern Motion. The furniture company we purchased the Loveseat from will not help us with anything.

They simply told us to contact Southern Motion. We did, and never heard anything back from them.

Do NOT buy Southern Motion furniture. It is poor quality and they will not stand behind any warranty whatsoever.

Product or Service Mentioned: Southern Motion Furniture Siri Loveseat.

Reason of review: Bad quality.

Monetary Loss: $900.

Preferred solution: another Siri Double Reclining Loveseat by Southern Motion or a refund.

I didn't like: Quality and wearability, Material quality, Quality of furniture.

Company wrote 0 private or public responses to the review from Jan 30, 2017.
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