0 comments
Not resolved

I purchased a couch on 6/28/2013 at a store in Statesville N.C.The name of the store is A Great Furniture Place.

There number is 704-873-7376. I have been trying to resolve this since June 2014. I have documented my calls to them and when they have returned my calls . I also contacted Southern Motions and sent them pictures and a video of the couch with no responce.

The store that I bought it from has sent a gentleman, David Jr., out and he has tried to fix the problems. This was on 11/19/2015. Now it is June 2016... I have had the couch for 3 years and it looks very very bad.

I hate for anyone to even see it. The boards in the back of the couch you can feel when you set back. This couch IS NOT USED A LOT due to the fact that we have little company and no small childern. The serial # is 2928798.

Style # 813-31 Power... Cove # 235-14. Prod Date 09/20/2012. The fabric is coming apart, the cushions are flat, you can feel the boards, AND I AM VERY UNHAPPY WITH THIS .

We paid $ 1,297.01. When you pay this much for something, you expect it to last especially when its not set on much or played on at all. My name is Earline Church. Phone is 704-682-0979.

I would like a call back please. I would also like to mention that this sofa has a Made in America logo. This is another reason I got it was to support our economy.

I hate that this has that logo and looks this bad for Made in America and then for Southern Motions to just blow me off.Is this what America stands for or are they just using that logo to try to sell more product and then not back up what they are saying they stand for...

Review about: Southern Motions Lay Flat Power Reclining Sofa.

Review #864410 is a subjective opinion of a user.

2.9
Website
Staff
Reliability
Price Affordability
Delivery Service
Advertised vs Delivered
Diversity of Products or Services
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Southern Motion Furniture?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Southern Motion Furniture - Cracked Peeling Leather Southern Motion Furniture "I purchased the Bosanova Leather Sectional 4 years ago. The leather is cracking and peeling on all of the pieces. Mealys furniture, where I purchased will not assist me. I..." Read more Southern Motion Furniture Recliner Review Southern Motion Furniture "Purchased this recliner and couch a little over four years ago. First. The store said everything but back and sides were real leather. Not so. Unfortunately store no longer in..." Read more Southern Motion Furniture - Manual Reclining Problem Southern Motion Furniture "My wife and I spent a lot of time researching before we bought our leather Southern Motion sofa and love seat about 6 mo ago. The Sofa is electric and..." Read more Southern Motion Furniture Furniture Set Review Southern Motion Furniture "I am having the same problem . My new leather furniture is seperating. This furniture is rarely used. Bought it at Savon in port charlette . Florida. Who have gone..." Read more Lending Club - Slow confusing process with absolutely no communication Lending Club "I am currently around two weeks since our application. We decided to give Lending Club a try, pre-qualified for a loan, submitted all requested documentation immediately upon request. After a..." Read more Cooking Club Of America - Where did it go? Cooking Club Of America "I loved my monthly magazine and the products I purchased from them and when you pay for a lifetime membership, you expect to continue getting what you paid in advance...." Read more Keystone Rv - Leaking basement Keystone Rv "When it rains, we get a puddle of water on the right hand side of the basement. We replaced the weather stripping around the door, but it is still leaking...." Read more Roca Labs - AMAZING Don Karl Juravin SAVED my life Roca Labs "I have been using the AMAZING invention of Don Karl Juravin from Roca Labs since Jan 2017. I started with a weight of 217 and my current weight is 178...." Read more