Product: Southern Motion Furniture Recliner Clear all filters (0 of 126 reviews match)
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Southern Motion Furniture - Worse furniture ever

Southern Motion Furniture - Worse furniture ever
Southern Motion Furniture - Worse furniture ever
Southern Motion Furniture - Worse furniture ever
Paid $1700.00 for a sofa and recliner, called the big shot, after only one week all the cushions are in a recliner were sagging and parting . Basically sitting on the frame I contacted the company that I bought it from it's been six months and now they're still dragging their feet on fixing it or doing anything for me
1.2
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Reliability
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Style and Design
Value for money
Warranty
Product
Southern Motion Furniture Recliner
#1242356
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we purchased two recliners eighteen months ago, one recliner had a problem right after the one year warranty was up. part of the wooden frame separated from the back. we called the store and they sent a service person and he repaired the chair. now the other recliner...
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1.1
Product
Southern Motion Furniture Recliner
I liked
  • I have only delt with the store i purchased from
I didn't like
  • Very very bad furniture
#1239556
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Southern Motion Furniture - Faded leather
At first I just used some leather wipes but it still felt gummy. So I researched and found a leather cleaning guide on Laz-e-boy. Gentle soap and water. I used more water than soap and I used Castillo soap. Now it looks like the dye has come off and it still feels a...
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2.2
Product
Southern Motion Furniture Recliner
#1215948
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I DECIDED TO EXCHANGE IT WITH THE SAME MODEL BUT WITH DIFFERENT COVER, I CHOSE POLYESTER. SADLY TO DAY THIS IS NOT AS COMFORTABLE AS THE FIRST ONE, THEY SKIMPED FILLING THE BACK SO NOW AFTER LESS THAN ONE YEAR IN THE MIDDLE I HAVE KIND OF A HOLE AND I QUIT SITTING ON...
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Product
Southern Motion Furniture Recliner
#1211969
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It is a $1000 manual premium leather recliner chair. Leather is fine as it should be. Sweeping armrests are lumpy and there is already a flat spot where my arms rest. The stitching is crooked and the pleats are terrible. You'd think with only one cushion to sew on it...
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Anonymous
Phyllis Bennett

As of March 19, 2018, my issue on Southern Motion Loveseat is not resolved nor have they contacted me.

1.0
Product
Southern Motion Furniture Recliner
I didn't like
  • Poor quality
#1188375
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Southern Motion Furniture - Defective leather recliner.

The seat has separated in the seam. Also the seat goes down in the back part of the seat when you sit down, your bottom goes down in a hole. I was told that this was covered under your warranty a week ago and today I was told only the seat box was covered. It is truly an expensive piece of crap. It should have lasted longer than this.
Product
Southern Motion Furniture Recliner
#1138310
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Southern Motion Furniture - Horrible

Bonded leather flaked out 6 months after i purchased. The knew they had a faulty product but took the chance of weathering the storm. Hopefully people have realised that this company is not to be trusted
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Warranty
Website
Product
Southern Motion Furniture Recliner
#1131027
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Southern Motion Furniture - Poor quality recliners.
We purchased 2 Southern Motion recliners in 2013 that we paid $600 for each one.The warranty was only for two years on the motor so it was out of warranty when we had to replace the motor on one. The material on the "leather" recliners is peeling, and of course it was...
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Anonymous
Christine Young

We have the same problem with this fake leather peeling like a sun burn and in places where no one sits just called customer service said they have had no complaints and to ca...

Product
Southern Motion Furniture Recliner
#1129040
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COMPLAINED ABOUT THIS SEVERAL MONTHS AGO....STILL NO ANSWER!REVIEW 1097864. PLEASE RESPOND! PURCHASED FROM HAYNES ON HULL STREET IN RICHMOND, VA. HAVE NOT HONORED THE WARRANTY AND CHAIR IS NO GOOD. HAD SEVERAL SERVICE CALLS ON IT AND THEY KEEP SAYING NOTHING WAS WRONG....
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Product
Southern Motion Furniture Recliner
I didn't like
  • Nobody ever called me
#1116749
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Southern Motion Furniture - JUNK Recliners
Southern Motion Furniture - JUNK Recliners
Southern Motion Furniture - JUNK Recliners
2 days after we bought them, one had the power recliner stop, and that took a month to repair, I should have known then. Looking at reviews now, I see I should have looked before. The company Facebook removes any negative feedback. How can a company sell products they...
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1.3
Product
Southern Motion Furniture Recliner
#1115868
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