100% full Not resolved
Price Affordability
Product or Service Quality
Style and Design
Value for money

Bought this sectional in 2010 told it would wear as good as or better than leather.Every part of the sectional has flaking except one panel we had replaced a few years ago.

. We spent over $2600 on 2 sofa sections a wedge and an ottoman Through RC Willey in Utah (they will do nothing). We paid an extra $200+ for a 7 year fabric warranty- this flaking is not covered by the extended warranty. Not sure if this is a batch of faulty fabric or just bad quality.

But either way they should make it right.You should not by from them if they make products that don't hold up and that are not worth your money

This person wrote the review because of bad quality of southern motion furniture sofa from Southern Motion Furniture and attached photo s. Reviewer claimed that he or she lost $2600 and wants Southern Motion Furniture to offer any options to resolve the issue.

The most disappointing in user's experience was cannot get a hold of them. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Southern Motion Furniture for you to read. This information may help you with your purchase decision.

Had an Experience with Southern Motion Furniture?

Write a review


Terms of Service
Post Comment

Bonded leather is the problem, you should have gotten leather and you wouldn't have this problem. No matter the maker if you get bonded it is going to peel! You get what you pay for.

to Anonymous Ogden, Utah, United States #1333357

actually we were told by the sales rep- it would wear as good as or better than leather- and we did pay A LOT for them

Ogden, Utah, United States #1219851

Not resolved

Ephrata, Washington, United States #1205718

We have the same problem and our furniture is only 4 1/2 years old!!The dealer is out of business and Southern Motion's customer service is worthless!!!

The recliner mechanism failed after 2 years but warranty is only one year.I think I know the reason for that

You May Also Like

Southern Motion Furniture - Worst leather quality I've ever seen. Southern Motion Furniture "When we saw the card attached that said Made in the USA, we were sold. The electric love seat was just what we were looking for. When it..." Read more Southern Motion Furniture - Review in Furniture and Decor category from Prestonsburg, Kentucky Southern Motion Furniture "This has been a piece a junk. Within first 6 months of owning the furniture store had it restitched/reupholstered because the seams were coming apart. Then the fake leather that..." Read more Southern Motion Furniture - Sofa Review Southern Motion Furniture "The company that I bought my set from caught fire and never rebuilt. Therefore I was STUCK with this *** for furniture. The synthetic type of leather is such a..." Read more Southern Motion Furniture - Cushion collapses Southern Motion Furniture "One footrest broke in one day, was a clanging/hard thump when closing the last little bit. This MAY has occurred from the delivery. The collapse of the seat cushion &..." Read more Rooms To Go - Fake "Top Grain Leather" Rooms To Go "I am on my third couch from Rooms to Go because of the poor quality. The "top grain leather" wore through the top layer revealing fabric in less than 8..." Read more Reebok Dealer Reebok "http://www.asanadealers.com - Internet Reebok supplier Asanadealers, took an order from me for Reebok Crossfit Nanos 6.0 shoes over the internet which were paid for in advance. They sent me a..." Read more Ctrip - Overcharged in Airfare Ctrip "Ctrip's website has stated very clearly as "Airline Deal" which is direct sale from Airline; same price as Airline's site (as per their website). When I downloaded the receipt from..." Read more Renters Warehouse - Scammers Renters Warehouse "Renters warehouse is nothing but slum lords. They hang up on there customer's when calling to have up stairs bathroom that is pouring into the kitchen fixed. We said we..." Read more