Southern Motion Furniture - Store Owner Responds to Complaint #680389, Wendell's Furniture
To My Customer in Complaint #680389:
Thank you for letting us know about the problem with your Southern Motion Sofa. I have already contacted you to help solve the problem and I am sorry that my team did not help faster.
I have been selling Southern Motion for about 8 years and I know that they make a good product at a fair price. I also know that they work with me to solve customer issues whenever needed. They are my partner in working to solve your problem. You have also submitted a complaint through the Better Business Bureau and I have responded to you there.
We also spoke on the phone today.
I am confident that Wendell's Furniture and Southern Motion will be able to solve your problem for you. Sincerely, Ryan Farrell of Wendell's Furniture in Colchester VT
Reason of review: Poor customer service.
Location: Colchester, Vermont
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